MrThomas West-Robinson
Head of Operational Services
Information & Communication Technologies - Central Faculty
- Head of Operational ServicesInformation & Communication Technologies - Central Faculty
- 07517 551 985 (Work)
- 301, Mechanical Engineering, South Kensington Campus, United Kingdom
BIO
As Senior Customer Service Manager I am responsible for the team of Customer Service Managers who provide a single point of contact for Imperial staff and students (our customers) into ICT.
We act as the interface between our customers and ICT to enable a smoother resolution to day to day ICT operational challenges.
Our aim is to deliver exceptional levels of service our customers deserve.
As well as managing the Customer Service Team I am also dedicated Customer Service Manager for the Faculty of Medicine.
For further information on the role of the Customer Service Managers within in the College please contact me, I will be more then happy to meet in person and explain more.
t.west-robinson@imperial.ac.uk or 07517 551985
We act as the interface between our customers and ICT to enable a smoother resolution to day to day ICT operational challenges.
Our aim is to deliver exceptional levels of service our customers deserve.
As well as managing the Customer Service Team I am also dedicated Customer Service Manager for the Faculty of Medicine.
For further information on the role of the Customer Service Managers within in the College please contact me, I will be more then happy to meet in person and explain more.
t.west-robinson@imperial.ac.uk or 07517 551985
FACULTY
- Central Faculty
POSITION NAME
- Head of Operational Services